Shipping 

• Non-Engraved Items:
  Processing: 1–2 business days
  Standard Shipping: 2–5 business days
  Priority Shipping: 1–3 business days

• Engraved Items:
  Processing: 3–4 business days
  Standard Shipping: 2–5 business days
  Priority Shipping: 1–3 business days

Returns

• Non-Engraved Items:
  Returns are accepted within 30 days of delivery, provided the item is in its original condition. Please email luxheirloom@gmail.com to request a return.

  Once you contact us, we’ll provide the return address and instructions. Return shipping is the customer’s responsibility. Once your return is received and inspected, your refund will be issued to your original payment method within 7 business days.

• Engraved Items:
  Engraved or personalized items are final sale and cannot be returned.